2025
Supporting and Rewarding Social Service Workers: Key Drivers of Motivation and Professional Satisfaction
STÁREK, LukášZákladní údaje
Originální název
Supporting and Rewarding Social Service Workers: Key Drivers of Motivation and Professional Satisfaction
Autoři
STÁREK, Lukáš
Vydání
TEM Journal – Technology Education Management Informatics, Srbsko, 2025, 2217-8309
Další údaje
Jazyk
angličtina
Typ výsledku
Článek v odborném periodiku
Obor
50403 Social topics
Stát vydavatele
Srbsko
Utajení
není předmětem státního či obchodního tajemství
Impakt faktor
Impact factor: 0.700 v roce 2024
Označené pro přenos do RIV
Ano
Organizační jednotka
Ambis Univerzita
UT WoS
Klíčová slova anglicky
Appreciation; employee support; motivation; social services.
Štítky
Příznaky
Mezinárodní význam, Recenzováno
Změněno: 4. 3. 2026 18:18, Ing. Kateřina Lendrová
Anotace
V originále
This study explores the experiences of social service workers who provide care to individuals living with dementia, focusing on how support and recognition affects their professional motivation, satisfaction, and retention. Previous research has emphasized the high emotional and physical demands in dementia care and the importance of organizational support mechanisms, such as supervision, open communication, and recognition. This study aims to answer the following research question: What forms of support and appreciation do social service workers perceive as most influential in their motivation and long-term commitment to the profession? The hypothesis assumed that both financial and nonfinancial factors—including interpersonal relationships and workplace environment—significantly impact employee satisfaction and professional identity. A qualitative design was employed, using semi-structured interviews with a purposive sample of ten Czech social service workers (7 women, 3 men) aged 24–55, with two to ten years of experience in dementia care. Thematic analysis revealed that workers most value open communication with management, emotional appreciation from families, material benefits, and a supportive work environment.