2025
Supporting and Rewarding Social Service Workers: Key Drivers of Motivation and Professional Satisfaction
STÁREK, LukášBasic information
Original name
Supporting and Rewarding Social Service Workers: Key Drivers of Motivation and Professional Satisfaction
Authors
STÁREK, Lukáš
Edition
TEM Journal – Technology Education Management Informatics, Srbsko, 2025, 2217-8309
Other information
Language
English
Type of outcome
Article in a journal
Field of Study
50403 Social topics
Country of publisher
Serbia
Confidentiality degree
is not subject to a state or trade secret
Impact factor
Impact factor: 0.700 in 2024
Marked to be transferred to RIV
Yes
Organization unit
Ambis University
UT WoS
Keywords in English
Appreciation; employee support; motivation; social services.
Tags
Tags
International impact, Reviewed
Changed: 4/3/2026 18:18, Ing. Kateřina Lendrová
Abstract
In the original language
This study explores the experiences of social service workers who provide care to individuals living with dementia, focusing on how support and recognition affects their professional motivation, satisfaction, and retention. Previous research has emphasized the high emotional and physical demands in dementia care and the importance of organizational support mechanisms, such as supervision, open communication, and recognition. This study aims to answer the following research question: What forms of support and appreciation do social service workers perceive as most influential in their motivation and long-term commitment to the profession? The hypothesis assumed that both financial and nonfinancial factors—including interpersonal relationships and workplace environment—significantly impact employee satisfaction and professional identity. A qualitative design was employed, using semi-structured interviews with a purposive sample of ten Czech social service workers (7 women, 3 men) aged 24–55, with two to ten years of experience in dementia care. Thematic analysis revealed that workers most value open communication with management, emotional appreciation from families, material benefits, and a supportive work environment.