2024
Pain points and challenges of core return management among German and French automotive aftermarket companies
KLAPALOVÁ, Alena; Michal PLAČEK; Radoslav SKAPA and Gabriela DANIELBasic information
Original name
Pain points and challenges of core return management among German and French automotive aftermarket companies
Authors
KLAPALOVÁ, Alena; Michal PLAČEK (203 Czech Republic, guarantor); Radoslav SKAPA and Gabriela DANIEL (703 Slovakia, belonging to the institution)
Edition
European Journal of International Management, 2024, 1751-6757
Other information
Language
English
Type of outcome
Article in a journal
Field of Study
50204 Business and management
Country of publisher
Switzerland
Confidentiality degree
is not subject to a state or trade secret
References:
Impact factor
Impact factor: 0.900
Organization unit
AMBIS University
UT WoS
001214311900006
EID Scopus
2-s2.0-85192947412
Keywords in English
core return management;automotive aftermarket;intermediaries;pain points;challenges;circular economy
Tags
Changed: 22/1/2025 10:51, Bc. Olga Puldová
Abstract
In the original language
In recent years, increasing attention has been paid to the circular economy, including the automotive industry. Although core return management for remanufacturing processes has a long tradition in the automotive aftermarket, the circular economy has intensified the effort to improve sustainable practices in this market. The automotive aftermarket is very complex, and intermediaries play the dominant role in the process of core returns. However, most existing research on core return management is focused on the experience of manufacturers and remanufacturers; the practices and views of the intermediaries are almost unknown. This paper presents findings from an exploratory study addressing the experiences and perceptions of market trends and their impact on the core return management of 18 French and German spare parts dealers and core brokers. The results provide new knowledge and offer novel insights into the challenges that should be addressed in the automotive aftermarket path towards the circular economy.