J 2024

Pain points and challenges of core return management among German and French automotive aftermarket companies

KLAPALOVÁ, Alena; Michal PLAČEK; Radoslav SKAPA and Gabriela DANIEL

Basic information

Original name

Pain points and challenges of core return management among German and French automotive aftermarket companies

Authors

KLAPALOVÁ, Alena; Michal PLAČEK (203 Czech Republic, guarantor); Radoslav SKAPA and Gabriela DANIEL (703 Slovakia, belonging to the institution)

Edition

European Journal of International Management, 2024, 1751-6757

Other information

Language

English

Type of outcome

Article in a journal

Field of Study

50204 Business and management

Country of publisher

Switzerland

Confidentiality degree

is not subject to a state or trade secret

References:

Impact factor

Impact factor: 0.900

Organization unit

AMBIS University

UT WoS

001214311900006

EID Scopus

2-s2.0-85192947412

Keywords in English

core return management;automotive aftermarket;intermediaries;pain points;challenges;circular economy

Tags

Changed: 22/1/2025 10:51, Bc. Olga Puldová

Abstract

In the original language

In recent years, increasing attention has been paid to the circular economy, including the automotive industry. Although core return management for remanufacturing processes has a long tradition in the automotive aftermarket, the circular economy has intensified the effort to improve sustainable practices in this market. The automotive aftermarket is very complex, and intermediaries play the dominant role in the process of core returns. However, most existing research on core return management is focused on the experience of manufacturers and remanufacturers; the practices and views of the intermediaries are almost unknown. This paper presents findings from an exploratory study addressing the experiences and perceptions of market trends and their impact on the core return management of 18 French and German spare parts dealers and core brokers. The results provide new knowledge and offer novel insights into the challenges that should be addressed in the automotive aftermarket path towards the circular economy.