2022
Possibilities of Using Data Envelope Analysis for Quality Management of Public Services at the Local Level
JETMAR, Marek; Jan KUBÁT; Vít FÁBERA a Michal JEŘÁBEKZákladní údaje
Originální název
Possibilities of Using Data Envelope Analysis for Quality Management of Public Services at the Local Level
Autoři
JETMAR, Marek (203 Česká republika, garant, domácí); Jan KUBÁT (203 Česká republika); Vít FÁBERA (203 Česká republika) a Michal JEŘÁBEK (203 Česká republika)
Vydání
1. vyd. Švýcarsko, 5th EAI International Conference on Management of Manufacturing Systems, od s. 129-141, 13 s. 2022
Nakladatel
EAI/Springer
Další údaje
Jazyk
angličtina
Typ výsledku
Stať ve sborníku
Obor
50202 Applied Economics, Econometrics
Stát vydavatele
Švýcarsko
Utajení
není předmětem státního či obchodního tajemství
Forma vydání
elektronická verze "online"
Odkazy
Organizační jednotka
AMBIS vysoká škola, a.s.
ISBN
978-3-030-67241-6
EID Scopus
2-s2.0-85113556133
Klíčová slova česky
DEA; menagement kvality; veřejné služby; místní správa
Klíčová slova anglicky
Data Envelope Analysis; Quality Management; Public Services;Local Level
Příznaky
Mezinárodní význam, Recenzováno
Návaznosti
TL01000463, projekt VaV.
Změněno: 22. 3. 2023 12:23, Bc. Olga Puldová
Anotace
V originále
Public administration implements decisions of elected bodies, i.e., deals with the governance of public issues, ensures compliance of practice with law. Public administration creates sustainable economic prosperity, ensures social cohesion and human well-being. Public administration has very often been seen as a service to the population; its quality affects not only social confidence in the public sector but also in the whole political system. From the economic point of view, public administration represents a managerial structure ensuring mainly the supply of public goods; the allocation function of the public sector and its ability to efficiently provide public goods and public services are particularly important. The paper describes the context of territorial public administration in the Czech Republic, where all municipalities are obliged to provide basic administrative services and local public services. Public libraries and elementary schools represent traditional public services provided by communities and towns. Using the data envelopment analysis (DEA) method, the paper focuses on assessing the economic efficiency of providing these two traditional public services.