I don't receive messages in my inbox even though I have confirmed sending them!

There are several reasons why messages might not be delivered:

Crowded Mailbox

Each mailbox has a set quota, ie the maximum size of stored data and the maximum size of one message. If the quota is exceeded, only messages of an administrative nature will be accepted from the IS AMBIS (eg a letter from the teacher about the examination result), but mail from the world or from other IS AMBIS users will not be delivered.

Increased mail server load

In times of heavy load on the mail server (eg mass mailing), it may happen that several thousand letters are waiting in the queue for processing. They are processed sequentially, with letters of smaller size (without attachments) being preferred. If the sender has selected to save sent messages in the Sent Items folder, the message is not saved until it is received, not when it is sent. The sender is informed of the problem by sending a letter.

Forwarding address provider error

You can check the delivery of group messages from teachers or officials in the Archived Messages folder in your IS AMBIS mailbox (What is the Archived Messages folder?). If you find the missing messages in this folder, we recommend that you cancel forwarding or change the forwarding email address.