How to proceed if the browser displays an error when accessing the IS AMBIS?
Always read carefully the contents of the error message.

If the error occurs for the first time, repeat after a few minutes to see if the problem persists.

If the problem persists, follow these steps:

  1. Find out if you have Internet access. Try familiar servers such as https://google.com/, https://seznam.cz/. If they don't work, check your internet connection.
  2. Find out if the unauthenticated IS AMBIS title page https://is.ambis.cz. is displayed. If it does not appear, contact ambisis@fi.muni.cz. Fill in the following information in the e-mail:
    • What exactly error message does your browser display, or what information does the browser load the page, but the loading does not end within a few minutes.
    • From which IPv4 address do you access the MU IS (you can find out, for example, at https://whatismyip.com).
    • Which of the following pages works for you and which don't:
    • How long and possibly how often do you observe the problem with connecting to the IS AMBIS from this place.
  3. Find out if you see an authenticated and secure page https://is.ambis.cz/auth/, resp. if the system prompts you to log in to the IS AMBIS (islogin.cz domain). You log in by entering your account and password. Do not use bookmarks in your browser in this step, type the address https://is.ambis.cz/auth/ directly into the browser's address bar. If it doesn't appear, try clearing your browser's password and trying to clear your browser's cache. Contact your computer administrator to resolve these issues.